Iowa’s annual winter moratorium regarding utility service disconnection will end on April 1st. Utilities will also be allowed by law to resume service shutoffs.
The end of the moratorium on disconnection of service for nonpayment often brings inquiries from customers who have been unable to keep up with their utility bills.
To avoid disconnection, the Iowa Utilities Commission encourages customers to review their utility’s disconnection policies and procedures and contact their utility immediately to avoid natural gas or electric service shut off and make payment arrangements.
Customers can continue to apply for the Low Income Home Energy Assistance Program, or LIHEAP, through April 30th. Local community action agencies may offer additional resources, and 211 Iowa is a resource for assistance with utility payments, housing, and other information that may provide financial relief.
