Franklin General Hospital in Hampton was recently named one of the Top 20 Critical Access Hospitals for Best Practices in Patient Satisfaction in the country.
The Top 20 scored best among critical access hospitals as determined by the Chartis Center for Rural Health for Best Practices in Patient Satisfaction.
The Top 20 Critical Access Hospitals have achieved success in overall performance based on a composite rating from 8 indices of strength including inpatient market share, outpatient market share, quality, outcomes, patient perspective, cost, charge, and finance.